1. Shipping Policy
We offer reliable and secure shipping options for all domestic and international orders. All orders are processed and shipped from our secure facility within **1-2 business days** following order confirmation.
Shipping Methods & Times (Estimated)
- **Standard (3-7 business days):** Free shipping for orders over $100.
- **Express (1-2 business days):** Flat rate fee applied at checkout.
- **International (7-14 business days):** Rates calculated at checkout based on destination. Please note customer is responsible for all customs duties and taxes.
2. Return Policy (30-Day Hassle-Free)
We stand by the quality of our certified devices. If you are not completely satisfied with your purchase, you may return the item within **30 days** of the delivery date for a full refund or exchange.
Return Conditions
- The device must be returned in the same functional condition as received.
- All original packaging, accessories, and documentation must be included.
- The device must not show signs of physical or water damage not covered by our warranty.
- A Return Merchandise Authorization (RMA) number must be obtained from our support team prior to shipping.
3. Return Process
Contact our support team at support@phonereform.com to request an RMA number and receive a pre-paid return shipping label. Refunds are typically processed within 5-7 business days of receiving the returned item.