Every certified refurbished device purchased from PhoneReform is backed by a comprehensive warranty covering functional defects. Our commitment to quality ensures you receive a product that performs reliably.
1. Standard Warranty Coverage (30 Days)
All devices come with a minimum 30-day functional warranty, effective from the date of delivery. This warranty covers:
- Failure of essential hardware components (e.g., CPU, motherboard).
- Functional defects in the screen, camera, or speakers not resulting from external damage.
- Battery health below 80% capacity at the time of purchase.
2. Exclusions (Voids Warranty)
The warranty does **not** cover issues arising from:
- Accidental damage, liquid damage, or physical impact (e.g., dropped devices).
- Software modifications, unauthorized unlocking, or jailbreaking.
- Repair attempts by unapproved third-party technicians.
- Normal wear and tear, including cosmetic scratches or scuffs that do not affect functionality.
3. Claim Process
To initiate a warranty claim, please contact our support team with your order number and a detailed description of the defect. We will provide a pre-paid shipping label for evaluation. If the defect is covered, we will offer a repair, replacement, or refund at our discretion.